Registration Policy & Procedure

Every student registers a secure individual account before enrolling.

• •Students provide their legal first, middle, and last name exactly as it appears in the NMLS.
• •Students provide their NMLS ID number (if already assigned), email address, phone number, and mailing address.
• •A student may only hold one account. Shared or group accounts are prohibited to preserve the integrity of seat time and attendance records.
• •Contact information is verified by a confirmation email before enrollment can be completed.

Registration into a specific course captures the data NMLS requires for credit banking.

• •The student selects the course, delivery format (live online instructor-led), and start date/section.
• •At enrollment the student acknowledges the Student Rules of Conduct (ROCS), the attendance and seat-time requirements, and the refund and cancellation policy.
• •The system records the enrollment date, course code, and the student’s NMLS ID for later credit banking.
• •Enrollment confirmation, the class schedule, and login instructions are emailed to the student immediately.

• •Student identity is verified at course launch and, for live-online delivery, re-verified during the course through periodic engagement checks.
• •A student may not register another person or complete any portion of the course on another student’s behalf.
• •The provider reserves the right to decline or cancel a registration that contains inaccurate identifying information until it is corrected.

• •Registration data, enrollment date, and the acknowledgements collected at enrollment are retained for a minimum of five (5) years in accordance with our Data & Document Retention Policy.
• •Students may update their profile information at any time from the student portal; the provider maintains an audit trail of material changes.

NMLS reference: [4]