Attendance & Seat-Time Policy

One NMLS credit hour equals 50 minutes of instruction. Students must complete the full required duration.

• •A 20-hour pre-licensing course requires a minimum of 1,000 minutes of instructional seat time, delivered across scheduled sessions.
• •Students must be present and engaged for the entire scheduled time of each session; partial credit is not awarded for partial attendance.
• •The platform continuously logs each student’s join time, leave time, and total attended minutes per session.

Live-online delivery uses active monitoring to confirm the student is present and participating.

• •Randomly timed engagement checks (attention prompts) are issued during each session; a student must respond within the allotted window.
• •The instructor confirms attendance visually and through participation in discussion, polls, and Q&A.
• •Identity is verified at the start of each session and periodically re-verified during the session.
• •Idle time, missed engagement checks, and early departures are flagged and deducted from attended minutes.

• •A student who misses a session, or does not meet the engagement threshold, does not receive credit for that session.
• •Missed sessions may be made up by attending the same session in a later scheduled offering, subject to availability and the course access window.
• •A student must complete all required seat time and pass the course assessment before a completion is banked with the NMLS.
• •Credit is banked with the NMLS only after all attendance, seat-time, and assessment requirements are satisfied.

• •Session-level attendance (date, topic, scheduled minutes, attended minutes, engagement results, and status) is recorded for every student and viewable in the student portal.
• •Attendance and seat-time records are retained for a minimum of five (5) years per our Data & Document Retention Policy.

NMLS reference: [4]